My daughter is deaf and we have used Dr. Jackson for years and he is amazing! Truly the best in the city!
So i am having issues with my ears i was reffered here from Audicles and at first they weren't going to be able to get me in for a couple of weeks... but i got a call back that same day and they were able to get me in the following day which was great!!!
The staff on the phone and in the office was super friendly and Dr. Kepchar was great she actually took time and explained what was going on with my ears she just didn't prescribe simmering and rush me out the door I appreciate that She Will be my ENT from now on I highly recommend this place if you are having ear nose and throat issues.
My only complaint is i wish their new patient intake forms were able to fill out online and submit them rather than having to handwrite everything so they worksheets have to decipher my horrible handwriting... lol
But other than that everything was great!!!
With regard to the ear surgical doctors and staff: if I could give over 5, I would…on all accounts. Very professional. Very courteous. Very efficient. Great team!