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Our Team

Lance E. Jackson, M.D., F.A.C.S., Otology/Neurotology—Adult & Pediatric

Dr. Jakson is board-certified in Otolaryngology—Head and Neck Surgery, and has a sub-specialty board certification in Neurotology. After growing up in San Antonio, Dr. Jackson attended the Massachusetts Institute of Technology (MIT) where he received a degree in electrical/bioelectrical engineering. While there, he performed extensive research in biomedical signal processing, modeling of bioelectric systems, and computer technology, which he applies to continued research in the field of Otology/Neurotology (the study and treatment of the ear and skull base).

Dr. Jackson was granted a full tuition scholarship to attend medical school at Washington University in St. Louis (a top ranked medical school). While there, he was elected to the Alpha Omega Alpha Medical Honor Society, an honor bestowed to those in the top of their medical school class. He completed his otolaryngology residency at Stanford University, where he and his family enjoyed experiencing the San Francisco Bay Area. He completed a postgraduate fellowship in Otology and Neurotology at the Ear Research Foundation in Florida.

After completing his fellowship and before moving to San Antonio, Dr. Jackson remained at the Ear Research Foundation as Director of Medical Education, enjoying the opportunity to teach physicians in training and perform research.

Dr. Jackson has published many medical journal articles, written text book chapters, and presented at many national meetings. He regularly teaches at an internationally advertised course for Otology/Neurotology in order to train other doctors in his specialty from around the world. His research awards include the John R. Smith Memorial Fund Award. He has published in the prestigious New England Journal of Medicine.

His research has culminated in the publication of a textbook entitled Minimally Invasive Otological Surgery, which he co-authored. Dr. Jackson has been referred by his peers as one of the top doctors in San Antonio on numerous occasions.

Distinctions include being included on lists that include Texas Super Doctors, Best Doctors, San Antonio’s Top Doctors, and America’s Top Doctors. In November 2010, the Journal of Laryngology and Otology published the article, “Noise Exposure in Convertible Automobiles,” which Dr. Jackson wrote in conjunction with the St. Louis University School of Medicine and the University of Texas at San Antonio, and as a result he was interviewed and the conclusions were featured in Men’s Health magazine. Dr. Jackson has also worked as an electrical engineer designing computer processors at Sun Microsystems and Texas Instruments, as a biomedical engineer heading projects in industry, and as a medical consultant for a start-up company. He continues to utilize his engineering background for application toward development of medical techniques and devices.He has coached all three of his children in soccer, enjoys fitness, and has run numerous half-marathons and marathons. He has completed medical missions with his family in Honduras to provide much-needed medical care and education.

Dr. Jackson focuses his practice in the field of Otology/Neurotology, which includes treatment of all aspects of the ear, including hearing loss, dizziness/balance disorders, and allergies. With the help of the EIT staff, the practice offers advanced testing techniques to evaluate ear/vestibular/balance disorders. Dr. Jackson performs both medical and surgical treatment for ear conditions for both children and adults. Surgeries performed including repair of tympanic membrane perforations, repair of ossicles (ear bones), stapedotomy, mastoidectomy (such as for cholesteatoma), resection of skull base tumors (such as acoustic neuromas), and placement of implantable devices for hearing (such as cochlear implants and bone anchored hearing aids).

Dr. Jackson has also been selected again to the Texas Super Doctors list for 2020, the result of an extremely rigorous nomination process conducted by the national research division of MSP Communications in Minneapolis, Minnesota.

Walter M. Bain, M.D.

Dr. Bain has excellent chair-side manner which puts both adults and children at ease. Dr. Bain’s patients are so pleased with his service, in fact, that they end up refererring their entire families into the practice. That’s why it is not unusual for Dr. Bain to treat three or four generations in one family! Dr. Bain is a Board Certified Otolaryngologist (also known as an ENT or Ears, Nose, and Throat specialist) in private practice in San Antonio, Texas since 1981.

Dr. Bain has been honored as a Texas Super Doctor seven times since 2005, including 2012. In addition, Scene Publications polls over 4,000 of San Antonio’s most experienced medical experts to create an elite list of peer-reviewed “Top Doctors” practicing in San Antonio. We’re pleased to announce that Dr. Bain was selected as a Top Doctor for 2009 and is listed this year on US News and World Report’s “Top Doctors” list.

Jennifer L. Bergeron, M.D.

Dr. Bergeron is a fellowship-trained laryngologist with specific interests in voice, swallowing, airway, and head and neck cancer. She holds an undergraduate degree in vocal music performance from Pepperdine University where she trained and performed as a coloratura soprano. She graduated with highest honors from Baylor College of Medicine in 2008. Her passion for voice and music led her to complete an internship and residency in Otolaryngology – Head and Neck Surgery (ENT) at the University of California, Los Angeles. Dr. Bergeron then completed fellowship training as a clinical instructor in the Division of Laryngology at the Stanford School of Medicine. After completing her training, she has returned to her home state of Texas.

Nancy Burt, M.D., Neurology

Dr. Burt grew up in Omaha, NE. She received her first degree in Medical Technology from the University of Nebraska and worked in research in the Pathology, Pharmacology and Biochemistry departments. She then received a degree in education and taught a home-bound student as well as doing some substitute teaching. She then went to medical school followed by a Neurology Residency at the University of NE Medical Center. She has been a Neurologist since 1999, practicing most of that time in Texas. She moved with her family to San Antonio January 2011. When not at work, she can be found spending time with her children and grandchildren.

Dr. Jessica Kepchar, D.O.

Dr. Kepchar is a Pennsylvania-native who completed her undergraduate degree in Biological Sciences from the University of Delaware, where she was a 4-year Army ROTC Scholarship awardee. She graduated second in her class from the Philadelphia College of Osteopathic Medicine and went on to complete her residency in Otolaryngology-Head and Neck Surgery from Walter Reed National Military Medical Center. Her 12 year active duty Army career took her first to Ft. Polk, Louisiana where she served as the lone Otolaryngology provider for soldiers and their families for 2 years. Her efforts were rewarded with a core faculty position at the Brooke Army Medical Center where she enjoyed educating the next generation of Otolaryngologists as the associate program director of the residency program and as the chief of the department of Otolaryngology for 6 years.

A board-certified Otolaryngologist, Dr. Kepchar is a true comprehensive provider who enjoys caring for all ages and ranges of ear, nose and throat ailments. Following the completion of her active duty service, her family of 5 is very excited to permanently call San Antonio home.

Cyndi Nguyen, PA-C

Cyndi was born and raised in San Antonio, Texas. In 2005, she received her bachelor’s degree in Biology from the University of Texas at San Antonio, and a master’s degree in Physician Assistant Studies in 2007 from Texas Tech University Health Science Center. In addition to her specialized training provided by Dr. Jackson, Cyndi is experienced in women’s health, urgent care and family medicine.

Cyndi is affiliated with the American Academy of Physician Assistants and the Texas Academy of Physician Assistants. She is fluent in Vietnamese.

Dr. Megan Ingram, PT, DPT

Dr. Ingram is a native Texan who received her bachelor’s degree in Kinesiology at Texas Lutheran University with a minor in Art. From there, she attended the University of Texas Health Science Center where she received her doctorate in Physical Therapy and gained her passion for neurological and vestibular rehabilitation. Since then, she has been practicing in the San Antonio region providing patient care targeted at improving function while having fun.

Outside of her work, she enjoys playing competitive tennis, camping, creating artwork, and spending time with her husband and two rescue dogs.

Tarun Wadhwa, Au.D., BASLP

Dr. Tarun Wadhwa is a certified Doctor of Audiology from TX Department of State Health Services. He is also an esteemed member of American Speech and Hearing Association and American Academy of Audiology considered among world’s most prestigious Audiology organizations.

Dr. Tarun Wadhwa was born and raised in New Delhi, India. He began practicing Audiology after receiving his Bachelor of Audiology and Speech-Language Pathology from New Delhi in 2008. He received his Doctorate of Audiology (Au.D.) from Northern Illinois University, Chicago (2013). During his doctorate studies, he was the recipient of Gold Medal in Audiology, Golden Key International Honor Society Award, Graduate Assistantship and Tuition Scholarship for his academic excellence.

Most recently, Dr. Wadhwa was working as a Head of Department, Audiology at a clinical facility in India.

Dr. Wadhwa is proficient in the evaluation and management of hearing impairment, dizziness/imbalance, as well as tinnitus disorder (ringing in the ears). He specializes in Hearing Aid fitting for adults and children. Dr. Wadhwa is confident in his abilities to improve the quality of life for people suffering from hearing or balance impairments by providing the highest quality patient care.