
Chronic Care Management
THE EAR INSTITUTE OF TEXAS PROVIDES Chronic Care Management
Support for Chronic Illnesses
- Cochlear implant and BAHA patients: Support recovery by coordinating follow-up care, reinforcing rehabilitation, and encouraging consistent device utilization.
- Chronic hearing loss and vestibular disorders: Help patients with Ménière's disease, chronic dizziness or vertigo monitor symptoms between visits, identify changes early, and coordinate therapy to reduce fall risk.
- Obstructive sleep apnea using CPAP: Improve therapy adherence through regular outreach, ongoing education and support between appointments.

Coordination of Care
Chronic Care Management extends care outside of the four walls of your physician’s practice to help you maintain the best possible health. Each month, a dedicated Care Coordinator can call you to:
- Assist with scheduling appointments, lab tests or other tests
- Explain how and when to take your medications
- Coordinate any home health or medical equipment needs
- Connect you with health education resources, services and programs
- Identify available community resources
- Coordinate follow-up care after leaving the hospital
- Access other support services you need to stay well
There is also a 24/7 Care Coordinator Phone Line to help answer questions day or night outside of your monthly calls with your Care Coordinator.

Cost and Coverage
It is best to review exactly what your Medicare insurance plan covers, but this service is subject to your annual deductible and coinsurance, usually 20%.
If you have a secondary or supplemental insurance plan, your coinsurance may be covered.
You can only sign up for Chronic Care Management services with one CareHarmony care coordination team at a time. You may opt-out at any time. There are no strings attached.
Frequently Asked Questions
Looking to Enroll? Have Questions?
If you have questions about this service and would like to learn more about the program or how to enroll, please call (726) 666-3116 to speak with a Care Coordinator.
Find out more about CareHarmony here:
