care harmony

Chronic Care Management

THE EAR INSTITUTE OF TEXAS PROVIDES Chronic Care Management

Chronic Care Management (CCM) is a program available to Medicare patients living with more than one chronic condition, such as arthritis, diabetes, depression, asthma, high blood pressure or other long-term conditions.

Support for Chronic Illnesses

  • Cochlear implant and BAHA patients: Support recovery by coordinating follow-up care, reinforcing rehabilitation, and encouraging consistent device utilization.
  • Chronic hearing loss and vestibular disorders: Help patients with Ménière's disease, chronic dizziness or vertigo monitor symptoms between visits, identify changes early, and coordinate therapy to reduce fall risk.
  • Obstructive sleep apnea using CPAP: Improve therapy adherence through regular outreach, ongoing education and support between appointments.
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Coordination of Care

Chronic Care Management extends care outside of the four walls of your physician’s practice to help you maintain the best possible health. Each month, a dedicated Care Coordinator can call you to:

  • Assist with scheduling appointments, lab tests or other tests
  • Explain how and when to take your medications
  • Coordinate any home health or medical equipment needs
  • Connect you with health education resources, services and programs
  • Identify available community resources
  • Coordinate follow-up care after leaving the hospital
  • Access other support services you need to stay well

There is also a 24/7 Care Coordinator Phone Line to help answer questions day or night outside of your monthly calls with your Care Coordinator.

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Cost and Coverage

It is best to review exactly what your Medicare insurance plan covers, but this service is subject to your annual deductible and coinsurance, usually 20%.

If you have a secondary or supplemental insurance plan, your coinsurance may be covered.

You can only sign up for Chronic Care Management services with one CareHarmony care coordination team at a time. You may opt-out at any time. There are no strings attached.

Frequently Asked Questions

Looking to Enroll? Have Questions?

If you have questions about this service and would like to learn more about the program or how to enroll, please call (726) 666-3116 to speak with a Care Coordinator.

Find out more about CareHarmony here:

Take Control of Your Chronic Care

Get the ongoing support and care coordination you need to better manage your chronic conditions.
Make An Appointment

Have Questions?

Our staff is available to take your calls Monday through Friday from 8:00am – 5:00pm. You are also welcome to drop in to set up an appointment during normal office hours. To schedule an initial appointment with one of our audiologists, you may give us a call directly at (210) 696-4327 (HEAR). We look forward to hearing from you! “Better HEARing for a better life.