We had a great experience at the ear institute. They fixed my brothers’ wax issue right sway! Highly recommend.

I was able to text and get an appointment on the same day. I was very happy to get my ear infection taken care of right away.

Fast and efficient staff and great Doctors

Very thorough

The entire was office was such a blessing. My mom doesn't like dr appointments. They were so kind with her while she gave them a hard time. They took their time with her. They explained everything to her several times and really wanted to help her even though she doesn't think she needs help! Amazing staff and helped me with referrals and really listen to what our concerns. Thank you for everything!

This location is the only one in town that has a hearing testing booth(s) on site. Dr Jackson is one of the top ENTs in the state. Unfortunately, it’s VERY hard to actually see him. I’ve been a patient for 5 years and seen him twice. (I come at least twice a year.) The customer service of the staff is horrendous! They don’t listen, are argumentative, unhelpful and very non-resolution oriented. They do not wear clear masks despite working in an environment where 90% of their patients are hard of hearing. Find another place that cares and just come here for the hearing tests.

Wonderful experience. Dr Kepchar is exceptional.